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Customer Service

If you are having issues getting started with your LuDela candle, please review these solutions:

- Download our LuDela Quick Start Guide

- Visit our LuDela Troubleshooting Guide Webpage

Or, you can watch one of our tutorial videos:

- Watch our Getting Started with LuDela Video. (Link to ‘Video’)

- Watch our LuDela Troubeshooting Video. (Link to ‘Video’)

If you wish to contact customer service, please email us at or call 855-5-LuDela.